
Presales
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1.Make the specified solution according Customized requirements on wear parts on base of biggest cost performance.
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2.Assuring every worry and questions solved on the doubt of solution on the base of safe, sustainable ,Integrity.
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3. Issued official Invitation letter for customer who want to discuss in site and inspect the factory.
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4. To arrange the local schedule as guide, receiver for customer who want to inspect by his own eyes.
Sales Tracking Service
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1.Inspect the factory environment , management system, equipment, quality control system, raw material, the running concept before practice the specified solution to assure everything is afford the standard.
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2.Design Inspection : Inspect the model for first cooperation customer who need open for new before batch production.
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3.Material Inspection : Test the trial sample for material solution to assure the anti- impact, anti-wear and other aspects are meet the expect under this specified solution before batch production.
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4.Rough casting Inspection : Test the heat treatment ,metallographic structure,Spectral detection report,mechanical property before machining.
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5.Machining Precision Inspection: Inspect the precision of machining strictly according drawing to assure to meet various customized solution.
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6.Coat & Package Inspection: Exclusive salesman and QC person will inspect the coat and package strictly according the contract, drawing and design solution.
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7.Shipment Inspection : Exclusive salesman and QC person will inspect the shipping process and take the most professional shipping photos for source and file in case any demand in future and let customer clear of the condition of cargo before leaving factory.
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8.Full Shipping Document Supply: Invoice, Packing list , CO, FormA, Embassy certification, CCPIT certification , Full test reports etc. will send by DHL in 3 days after received the balance of specified contract.
After Sales
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1.Design and Material Sourcing System: Every material and design sample will keep more 5 years for sourcing back, improvement and innovation.
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2.Warranty: Exchange new free with conclusive proof on quality without freight and tax.
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3.Training: Teach customer how to use this in full CPI (cost performance investment ) and avoid unreasonable installation and usage reduce work performance.
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4.Jointed Improvement: Keeping to pay close attention on the solution work performance and collect the feedback from the working site to improve and innovation day by day.
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5.Technology Support.
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6.International industry knowledge share and advice.
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7.Receiver and guider local for learning more and deeper of the solution and improve direction.
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8.Strategic guidance in industry: Help and support potential customer who have enough influence and confidence to share the market bonus and develop new project and items with enough grow expect.